Below you will find suggestions on who you can contact to raise your concerns, plus links to their contact details. Scroll down for guidance on what you could say in your letters or emails.
It is important that the zoo or captive animal 'attraction' hears directly from their concerned customers & international tourists.
Many places claim that they never receive any complaints about the treatment of their animals, so please make your concerns known.
Local authorities (Councils) are responsible for licensing zoos, pet shops, & other facilities that keep wild animals.
You can find the right local authority to contact at www.gov.uk/find-local-council. Search using the facility’s postcode or town. .
If you are concerned about a zoo or other captive wild animals in your local area, write to your district or county councillors.
If you are concerned about the zoo licensing & inspection process in the UK, please write to your Member of Parliament.
You can find the contact details for your UK parliamentary representatives at www.writetothem.com.
Contact local and/or national newspapers & online news sites to report your eyewitness concerns & encourage them to publish an associated story.
Sending accompanying photos &/or videos of the animals involved may be helpful in evoking their potential interest in covering your story.
Online review sites, such as Trip Advisor, are a great source of information & useful for raising awareness of problems at captive facilities & locations around the world. If possible, also post photos to support your review.
If the option exists, writing a review & providing constructive feedback on a captive facility's or 'attraction's' website is also great at spreading the word.
The most effective emails or letters are usually short and concise. Around 300 words should be adequate to relay your comments and concerns. Be specific about why you are writing and what concerns you have. Did you visit the facility with your family or friends? Did you pay an entry fee or buy a ticket? If you did, you have the right to raise your concerns about the welfare of the animals you encountered.
For more guidance in relation to raising your concerns about captive animals when travelling internationally, please visit: TAKE ACTION: CAPTIVE ANIMALS - GLOBAL