Do you have a question about our work? The most frequently asked questions we receive are listed below. If they do not answer your question, please contact us and we will be happy to help.
Please be aware that delivery times can be considerably longer over Christmas, and that orders placed before our last posting dates may still be subject to delays in the postal system. While we will do our very best to ship as quickly as possible, late stage orders cannot be guaranteed for Christmas and our usual 28 day delivery policy still applies - for this reason we always recommend ordering in good time for the holidays.
Thursday 5th December
Africa, Cyprus, Malta, Asia, Eastern Europe (except Czech Republic, Poland and Slovakia), Far & Middle East, Caribbean, Central & South America
Tuesday 10th December
Greece, Australia, New Zealand
Friday 13th December
Western Europe (Except Greece), Ireland, Czech Republic, Poland, Slovakia, Canada, USA
Monday 16th December
The Born Free Foundation
Broadlands Business Campus
Yes. If you live abroad, the extra postage will be added automatically.
Every year, Born Free rescues and protects thousands of animals around the world. Whether this is funding anti-poaching patrols, key research initiatives or providing lifetime care for rescued animals, the money raised from our adoption programme funds key work and helps to provide a better future for wildlife. Money from your adoption will be used to directly fund the care and/or protection of the adopted animal/species, as well as to fund other key Born Free initiatives and projects.
Please allow 28 days for delivery. If this period has elapsed, please contact us on 01403 240170.
Yes. This is a great way for us to raise extra money for wildlife.
Please send your used postage stamps to:
Born Free Stamp Appeal
PO Box 638
Please make cheques payable to the ‘Born Free Foundation’. Thank you!
Born Free does not work with domestic or companion animals, although we do have affiliations with organisations working in these areas.
Born Free opposes the keeping of wild (or exotic) animals as pets. These animals are not domesticated in the way that animals such as dogs and cats are, and are therefore particularly susceptible to welfare problems when kept as pets.
Born Free does not recommend that people swim with dolphins, either in the wild or in captive facilities.
Born Free is convinced that the complex needs of dolphins cannot be met in captivity.
Born Free opposes the exploitation of wild animals in zoos and aquaria.
Wild animals, whether born in the wild or in captivity, may suffer significantly from life in captivity. Throughout its history, Born Free has challenged the global zoo industry and today we lead the movement against the captive exploitation of wild animals. We investigate and expose the animal welfare standards of zoos and their commitment to conservation.
Born Free regularly receives calls for help in regard to captive animals in need. Sadly, there are many more animals in need of rescue than there are sanctuary spaces worldwide - it is therefore vital we use precious sanctuary spaces not only to rescue animals in need, but also to highlight the problems facing captive wildlife (eg, private ownership, trade, substandard zoos, etc). We therefore have many considerations to make when we are informed about a captive animal in need - this FLOWCHART will give you an idea of what we must take into account when we receive information from supporters.
Wherever possible, we encourage the employment of people native to the region in which we are working, because we believe conservation stands a far better chance of becoming fully supported by communities if local people are direct stakeholders.
However, international volunteers are an invaluable asset to wildlife conservation and we want to encourage people with the desire and motivation to make a difference. Some of the projects we support offer volunteer opportunities.