You should never underestimate your power as a member of the public, customer or tourist. You can help by directly raising your concerns with numerous points of contact.
Please look at the options below for advice on how best to raise your concerns and who to send them to.
Local Authorities are responsible for licensing zoos, pet shops, and other facilities that hold wild animals. Performing animals (circuses etc.) are registered by County Councils. A useful website to identify the appropriate Local Authority is www.gov.uk/find-local-council. Search using the zoo or facility’s postcode or town. You could ask to see a copy of the zoo’s most recent inspection.
Effective letters or emails are short and concise. Approx. 300 words should be adequate to relay your comments and concerns. Be specific about why you are writing and what concerns you. Perhaps you visited an area of attraction with your family or friends. Perhaps you paid an entry fee or bought a ticket. You have the right to raise your concerns about the welfare of animals you have encountered.
Information your letter or email should include:
REMEMBER to ask for a reply and to give your contact details - name, address and/or email.
PLEASE be polite and courteous. You are less likely to receive an answer if you rant or are rude. You want the people that you are writing to, to listen and take you seriously.
NB For information on how to raise your concerns about captive wild animals you have encountered in a country outside of the UK, please visit the Global ‘take action’ page.
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