Navigation

  • View Basket
  • Checkout
  • HomeCatalog
Tel. +44 (0)1403 240170

About Us Born Free Foundation If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Born Free Foundation
3 Grove House Foundry Lane Horsham W.Sussex RH13 5PL United Kingdom
Phone: 01403240170
Fax:
Email: rachel@bornfree.org.uk



All commercial transactions are handled for the Born Free Foundation by Born Free Trading Limited, a wholly-owned trading subsidiary. Maximum profits are covenanted to the charity annually.
Making A Purchase Making a purchase or a payment could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule We process and send your order right away but please allow 28 days for delivery.

The last recommended posting dates for Christmas are:
2nd Class UK - Thursday 18th December
South and Central America, Carribean, Africa, Middle East, Far East, Asia, New Zealand, Australia - Friday 5th December
Japan, USA, Canada and E. Europe - Wednesday 10th December
Western Europe - Friday 12th December

If you require the gift urgently call our office on +44 (0)1403 240170 so we can arrange special delivery.
Tax Charges Are you a UK taxpayer? If so, every £1 you give could be worth £1.28 to us, at no cost to you. To Gift Aid your support, tick the box below t checkout and we will send you the relevant form.

1) You can cancel the declaration at any time by notifying us
2) If, in future, your circumstances change, and you no longer pay tax on your income and capital gains equal to the tax that the charity reclaims, you can cancel your declaration (see note 1)
3) If you pay tax at the higher rate you can claim further tax relief in your Self Assessment tax return.
4) If you are unsure whether your donations qualify for Gift Aid tax relief, ask us. Or ask your local tax office for leaflet IR65.
5) Please notify us if you change your name or address.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.
Guarantee Subject to your right to cancel the contract within seven working days, we will only accept the return of items if they are faulty or have been sent to you in error or if you are unhappy with a substitution. If you are returning an item because it is faulty or because of an error on our part, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01403240170 (International +44 01403240170) or fax us on or write to us at 3 Grove House Foundry Lane Horsham W.Sussex RH13 5PL United Kingdom
Privacy Policy Born Free Foundation do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Your statutory rights are unaffected by these terms and conditions.For the avoidance of doubt, this contract shall be deemed to have been concluded in England and shall be governed by English law. Both you and the Born Free Trading irrevocably submit to the non-exclusive jurisdiction of the English courts.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms Your support will help us to tackle issues and help Born Free's work to protect animals worldwide.

Charity registration no.1070906
Born Free Foundation
3 Grove House, Foundry Lane
, Horsham, RH13 5PL, UK